I have removed and reinstalled Creative Cloud desktop app, used the cleaner to get rid of all Adobe products (both cloud cleaner and cloud uninstaller), copied OOBE folder from Local Profile on a working machine. Previous build is LTSB 1607, which lists Acrobat DC and installs it just fine. I am trying to build a new machine with Windows 10 LTSC 1809. If I click install in the website, it prompts the browser to open the Creative Cloud desktop app, which then does nothing (I imagine this is where Acrobat should begin installing). In any event, I want to rule out Acrobat before going on to looking into Windows 10 as the culprit.Ĭan you help me to install Adobe Acrobat DC when it is not listed in the CC desktop application?Īs of now, when I veiew the available applications in the website, Acrobat DC is listed with Install.Ĭreative Cloud Desktop app lists all the products available to me (which should be everything) except for Acrobat which doesn't appear in the list. It is only the Acrobat software itself and only the start menu icon. I know there were issues with PDF symbols being changed to Firefox a while back, but the PDF files are fine. I uninstalled the software and the icon is still wrong. I don't know if that somehow changed the icon. The only possibility I can think of is that I had been researching some PDF manipulation software for a client's job. I am not sure if this is an Acrobat issue or a Windows 10 issue, since it seems to only happen with the start menu icon. I tried "Repair Acrobat Installation" as well, but no luck. MalwareBytes scans turned up clean, but obviously I am also concerned with the possibility of a virus. While this does not appear to reflect any functionality issues, it is annoying and I am concerned it might be indicative of other issue. When I right click and go to properties, the "change icon" button is grayed out. exe file to the start menu, however, it changes to the PS icon. If I create a desktop shortcut, the icon is also correct. When I go to the application's location in Windows Explorer, the. When I click on it, it opens Acrobat, but it is the PS icon on the taskbar. Recently, I noticed that the Acrobat icon on my start menu changed to the Photoshop PS icon. I have Acrobat X Pro on a new computer running Windows 10. I will be mona to have tried their program but this is a legalized scam !!!Ī company like yours should not behave like this, these cunning are shameful.įor a software that I have not used but only "tried". Now to cancel something I didn't want and didn't use I have to pay € 91.44 !!! Why have they failed to recover the money immediately, within the 14 days in which withdrawal was possible ?īecause otherwise they would not have cheated me and I could have repelled myself, yes because I had already done it !!! I wanted to try acrobat professional so I signed up, downloaded the software, uninstalled it and deleted myself.Īfter a month and two days, the time for not being able to recur anymore and cancel the subscription, I found myself on the Pay account such as the debit of July and August !! NEVER INSTALL AN ADOBE TEST PROGRAM YOU MAY FIND HUNDREDS OF EURO WITHOUT TALK IT !!! Per un software che non ho usato ma solo "provato". Una società come la vostra non dovrebbe comportarsi così, queste furbizie sono vergognose. Io sarò mona ad aver provato il loro programma ma questa è una truffa legalizzata!!! Perché altrimenti non mi avrebbero fregato ed avrei potuto ricancellarmi, si perché lo avevo già fatto !!!Īdesso per annullare una cosa che non ho voluto e non ho usato devo pagare 91,44€!!! Perché non hanno provveduto a recuperare i soldi subito, entro i 14 giorni in cui mi era possibile il recesso ? Volevo provare acrobat professional così mi sono iscritto, ho scaricato il software, lo disinstallato e mi sono cancellato.ĭopo un mese e due giorni, il tempo per non poter più ricorrere e cancellare l'abbonamento, mi sono ritrovato sul conto Pay tal l'addebito del mese di luglio e agosto!! NON INSTALLATE MAI UN PROGRAMMA DI PROVA ADOBE POTRESTE TROVARVI A PAGARE CENTINAIA DI EURO SENZA VOLERLO!!!
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